Refund policy

At BLAKELYPICKS, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a straightforward return and refund process.

1. Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

  • Unused and in its original condition
  • In the original packaging
  • Complete with all original accessories, tags, and materials, if applicable
  • Accompanied by your order number or proof of purchase

2. Items That Cannot Be Returned

Certain products may not be eligible for return, including:

  • Opened or used products where hygiene or safety concerns apply
  • Items marked as Final Sale
  • Products damaged after delivery due to customer misuse
  • Items returned without their original packaging or accessories

3. How to Request a Return

To request a return, please contact us at:

Email: fadyclovis@gmail.com

Please include:

  • Your full name
  • Order number
  • Product name
  • Reason for the return
  • Photos of the product, if the item is damaged, defective, or incorrect

Please do not send an item back before receiving return instructions from BLAKELYPICKS.

4. Return Shipping

For returns due to change of mind, ordering the wrong item, or no longer wanting the product, the customer is responsible for the return shipping cost.

If you receive an item that is damaged, defective, or incorrect, please contact us before returning it. If the issue is confirmed, BLAKELYPICKS may provide a return shipping solution.

5. Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to be processed after approval. Your bank or payment provider may require additional time for the funds to appear in your account.

6. Partial Refunds

In certain situations, only a partial refund may be issued if:

  • The item shows signs of use
  • The item is damaged due to customer handling
  • Original packaging, accessories, or parts are missing
  • The returned item is not in its original condition

7. Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at fadyclovis@gmail.com and provide photographs of the item and packaging.

We will review the issue and work with you to provide an appropriate solution, which may include a replacement or refund.

8. Exchanges

Exchanges may be available depending on product availability. Please contact us at fadyclovis@gmail.com before sending your item back.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We will try to accommodate cancellation requests before the order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the standard return process may apply.

10. Contact Us

If you have any questions about returns or refunds, please contact:

BLAKELYPICKS
Email: fadyclovis@gmail.com

We are committed to providing excellent customer service and resolving return or refund concerns as fairly as possible.